|||In today's world, technical excellence is no longer enough to succeed. Whether you work in IT or any other part of your organisation, knowing what makes people tick is essential. This book does an excellent job of describing how people work together and what
All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; a...
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You easily download any file type for your gadget.The Human Touch: Personal skills for professional success | Philippa Thomas, Debra Paul, James Cadle. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.